If you own a wallet you can no longer access — a forgotten password, a partial seed phrase, a wallet that shows a zero balance — we may be able to recover it. We only work on wallets you can prove you own, we charge only if we succeed, and we tell you up front when a case can't be done.
Our fee: a flat 20% of what we recover, billed only after your coins are back in your own custody. The assessment is free. No recovery, no fee.
We never ask you to send us your coins, and we never charge a fee to "release" funds. If anyone does, it's a scam — see the warning below.
Four steps. Nothing technical starts until ownership is verified.
You show that the wallet is yours (transaction history you can describe, matching public key/address, account records) and sign a recovery authorization. We don't touch a wallet we can't confirm you own.
You tell us what you remember. We assess honestly whether recovery is realistic — including "this isn't recoverable" when that's the truth. No charge.
We build the search around what you actually recall and run it on dedicated hardware against our own Bitcoin node. Your keys stay in a controlled environment.
On success we hand access back to you and you move your funds yourself. Our fee is a percentage of what's recovered, due only when you have your coins.
Recovery works by using what you remember to shrink the search. Truly random secrets with nothing remembered are protected by math we can't beat — and we won't pretend otherwise.
| Situation | Odds | Why |
|---|---|---|
| Missing 1–2 seed words | Good | The seed checksum + on-chain check narrows it to a handful of candidates. |
| Seed words in the wrong order | Good | You hold all the words; we resolve the ordering and confirm by funds. |
| Seed restores but balance is zero | Good | Usually a wrong derivation path / address type — no cracking needed. |
| Forgotten password you partly remember | Case by case | Length, characters, and patterns you recall decide feasibility. |
| Corrupted / damaged wallet.dat | Case by case | Depends on the extent of the damage; often repairable. |
| Strong random password, nothing remembered | No | The keyspace is astronomically large; no hardware makes this feasible. |
| Fully random seed, lost with no information | No | This is exactly what Bitcoin's security is designed to protect. |
You pay 20% of the recovered value, and only after your funds are back in your own custody. The assessment is free.
We verify you own the wallet and keep a signed authorization on file for every case. No exceptions.
We return access to you and you move the coins. We never take custody or ask you to send funds.
We check balances against our own full node, so your addresses aren't broadcast to third-party lookup services.
If your case can't be done, we say so on day one instead of billing you for false hope.
GPU-accelerated recovery tuned for wallet formats, so feasible cases finish fast.
A legitimate recovery service will never: ask for an upfront "release," "tax," or "unlock" fee to free your coins; DM or call you first claiming they can recover funds; ask for your seed phrase before any verification; or promise a guaranteed recovery. We do none of these. If someone contacts you claiming to be us and does any of the above, it isn't us.
ReclaimKeys is operated by a Colorado LLC and led by a crypto research analyst who has spent years studying wallet formats, seed derivation, and the recovery patterns that actually work versus the ones that don't. We stay deliberately low-profile so we can focus on the technical work and honest reporting — and so scammers can't clone a public founder identity to prop up their own operations.
You'll always know who to reach: written correspondence goes to hello@reclaimkeys.com, legal matters to legal@reclaimkeys.com, and security disclosures to security@reclaimkeys.com. Every engagement is bound by a signed Ownership Verification & Authorization Agreement and our Terms of Service.
Tell us the basics. Do not send your seed phrase or private keys in this form — we collect sensitive material securely only after verifying ownership.
Prefer email? Write to hello@reclaimkeys.com.